Sweet Audio Media (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access or use our website, platform, and services related to music distribution, artist and label management, copyright protection, and royalty management.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full Name

• Email Address

• Phone Number

• Billing Address

• Artist/Label Name

• Social media or DSP (Digital Service Provider) profiles

• Banking/payment details for royalty distribution

B. Content Data

• Uploaded tracks, videos, metadata (titles, lyrics, album art)

• ISRC and UPC codes

• CRBT data and publishing information

C. Usage Information

• IP Address

• Browser type, device info

• Pages viewed and time spent on our platform

D. Third-Party Data

• Data received from Spotify, YouTube, Apple Music, or other DSPs if connected

2. How We Use Your Information

We use your information to:

• Provide and manage your artist/label dashboard

• Distribute your music to platforms globally

• Process and send royalty payments

• Prevent unauthorized distribution or copyright infringement

• Send important updates, newsletters, and promotional content (you may opt out anytime)

• Offer technical and customer support

• Ensure compliance with legal and licensing requirements

3. How We Share Your Information

We do not sell your data. We may share it:

• With DSPs (Spotify, Apple Music, YouTube, etc.) to distribute and manage your content

• With payment processors for royalty payouts

• With legal or regulatory authorities, if required

• With service providers (e.g., hosting, analytics, marketing) under strict confidentiality

4. Data Security

We implement advanced security measures including:

• SSL encryption

• Secure access protocols

• Limited access to your data by authorized personnel only

Despite these measures, no online platform can guarantee absolute security.

5. Your Rights and Choices

You may:

• Access, update, or delete your personal data

• Request a copy of your royalty history

• Disconnect DSP accounts

• Unsubscribe from marketing emails

• Request account deactivation

For any such request, email us a support@sweetaudiomedia.com

6. Cookies and Tracking

We use cookies to:

• Improve user experience

• Analyze traffic and site usage

• Enable login and session management

You can control cookie usage in your browser settings.

7. Children’s Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal data from anyone under 13.

8. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our services means you accept the changes.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

📧 Email: support@sweetaudiomedia.com
🌐 Website: https://sweetaudiomedia.com